The Clinton Herald, Clinton, Iowa

Clinton

September 21, 2013

County IT staff trying to solve computer crash fallout

CLINTON — County Information Technology staff are working to allow local law enforcement access to information, following a server crash approximately three weeks ago.

Staff from the county jail, sheriff's office, communications department and the Clinton and Camanche police departments have had to go back to pen and paper since the server went down. Assistant Clinton County Jail Administrator Joe Steffen said all jail entries and data are being entered by hand. He added that everything is backlogged.

“But we will muster through,” Steffen said.

For Communications, the server issue has meant that telecommunicators have to walk to the file cabinet whenever asked to look up in-county warrants for officers. Communications Director Eric Dau said this also poses a problem if there is an event at a business during the night. Without the system, Dau and his staff cannot contact the key-holders.

“Anytime people don't have access to information in the computer, it's a challenge,” Clinton Police Chief Brian Guy said. "It's been a challenge for us for the last three weeks.”

Guy said something like this is always a possibility when relying on technology. He added that sometimes, hard drives fail.

“Sometimes despite our best efforts, these things happen,” Guy said.

Steffen said the county IT department is working "diligently" on the problem, but does not know when it will be back up. IT Director Betsy Smith said ever since the server crashed, she and her staff have been working to recover all of the data so law enforcement can access the information. They have just started transferring the information into a temporary location.

'I can't give you a firm date, but I'm hoping it's very soon,” Smith said.

She added that before they could start moving the data the goal was to get the server partially running. She expects the county will eventually purchase a new server, but is currently focused on getting the information available to law enforcement.

Guy and Steffen pointed out the after the system comes back, a lot of time will be spent on entering all of the information they have had to write.

1
Text Only
Clinton
  • photo-55.JPG UPDATE: 17-year-old fell, airlifted at Eagle Point Park (with VIDEO)

    A 17-year-old male was airlifted to Iowa City Monday afternoon after he fell approximately 80 feet from the bluff at Eagle Point Park. The male was not identified by authorities.

    July 28, 2014 1 Photo

  • Interest in Ernst rises as his game does, too

    Brady Ernst is having a summer to remember.
    The rising River King senior is spending the summer playing for the Iowa Barnstormers traveling basketball team. This weekend they're playing in the Fab48 tournament in Las Vegas.

    July 26, 2014

  • PHOTOS: Clinton Junior Baseball 2014 Tournament Winners

    Clinton Junior Baseball 2014 Tournament Winners - Majors, Minors, Pee Wee

    July 25, 2014

  • JUST IN: Man shot in downtown Clinton

    A 32-year-old man was shot in downtown Clinton early today.

    July 25, 2014

  • YWCA offers lifeguard training

    CLINTON — The YWCA will offer lifeguard training in August.The course will be held from Aug. 4 to 10 at the YWCA. This 30-hour class will meet from 5 to 9 p.m. for four weeknights and from 1 to 5 p.m. Saturday. A possibility of adding a class from 1

    July 25, 2014

  • Concurrent terms ordered in burglary case

    CLINTON — A Clinton man will serve four concurrent prison terms for his role in a string of 2012 burglaries.Assistant Clinton County Attorney Amanda Myers on Thursday requested the court to order Cory Mitchell, 38, to serve as much as 10 years in pri

    July 25, 2014

  • Whitecaps take away Clinton offense CLINTON — The Clinton LumberKings (13-19, 43-57) mustered only five hits as the visiting West Michigan Whitecaps (20-12, 61-41) shut down the hometown club at Ashford University Field.Whitecaps’ starter Jonathon Crawford (6-2) allowed only four men t

    July 25, 2014

  • 7-25-14 1B-Photo, Clinton track Clinton king of Brady DAVENPORT — It might not have been the blue oval, but Clinton track can place its mark at the top of the hill.The quartet of Barrion Collins, Marquis Robinson, Quavon Jones and Deshond Robinson won the high school boys division of the Battle Up Brady

    July 25, 2014 1 Photo

  • Habitat for Humanity hosts fundraiser

    CLINTON — Habitat for Humanity will host a fundraiser in Thomson, Illinois.The Clinton County group will showcase Laid Back Luau from 5 to 8 p.m. Friday, Aug. 8, at Heirloom Cafe in Thomson. The event will feature games, prizes, music train rides for

    July 25, 2014

  • 7-24-14 1B-Photo, Choice 2 Cinderella run ends DUBUQUE — The playoff run was fun while it lasted. Dubuque Hempstead, the No. 1-ranked baseball team in Class 4A entering Wednesday, ended Clinton’s chances at back-to-back appearances in the state tournament in Des Moines. The Mustangs knocked out t

    July 24, 2014 2 Photos

Clinton Herald Photos


Browse, buy and submit pictures with our photo site.

Facebook