The Clinton Herald, Clinton, Iowa

Clinton

September 21, 2013

County IT staff trying to solve computer crash fallout

CLINTON — County Information Technology staff are working to allow local law enforcement access to information, following a server crash approximately three weeks ago.

Staff from the county jail, sheriff's office, communications department and the Clinton and Camanche police departments have had to go back to pen and paper since the server went down. Assistant Clinton County Jail Administrator Joe Steffen said all jail entries and data are being entered by hand. He added that everything is backlogged.

“But we will muster through,” Steffen said.

For Communications, the server issue has meant that telecommunicators have to walk to the file cabinet whenever asked to look up in-county warrants for officers. Communications Director Eric Dau said this also poses a problem if there is an event at a business during the night. Without the system, Dau and his staff cannot contact the key-holders.

“Anytime people don't have access to information in the computer, it's a challenge,” Clinton Police Chief Brian Guy said. "It's been a challenge for us for the last three weeks.”

Guy said something like this is always a possibility when relying on technology. He added that sometimes, hard drives fail.

“Sometimes despite our best efforts, these things happen,” Guy said.

Steffen said the county IT department is working "diligently" on the problem, but does not know when it will be back up. IT Director Betsy Smith said ever since the server crashed, she and her staff have been working to recover all of the data so law enforcement can access the information. They have just started transferring the information into a temporary location.

'I can't give you a firm date, but I'm hoping it's very soon,” Smith said.

She added that before they could start moving the data the goal was to get the server partially running. She expects the county will eventually purchase a new server, but is currently focused on getting the information available to law enforcement.

Guy and Steffen pointed out the after the system comes back, a lot of time will be spent on entering all of the information they have had to write.

1
Text Only
Clinton
  • School board set to analyze survey CLINTON - The results of the Clinton School Board's open enroll out survey are in, and district officials are set to analyze them. Board member Eric Gettes, who has spearheaded the campaign to understand why families have left the district, informed

    April 22, 2014

  • Calling all munchkins CLINTON -- The Clinton Area Showboat Theatre is looking for munchkins. Local auditions will be held from 6 to 8 p.m. Monday, May 19, at the Showboat for munchkins in the upcoming "The Wizard of Oz" performance. Munchkins may be of any age as long as

    April 22, 2014

  • St. Paul grants Church awards grants

    CLINTON -- An area church recently awarded area organizations with grants. The Bickelhaupt Arboretum, the Felix Adler Children's Discovery Center, First Circle Friends, YWCA, Voices for the Land/Monarch Teacher Network and Haley Westerkamp were grant

    April 22, 2014 1 Photo

  • 4-22-14 CCC Pay it Forward Week CCC gives back to community CLINTON -- A community college is defined as a junior college offering a higher education to people living in a particular area. For the staff, faculty and students at Clinton Community College the definition of community plays a much bigger role tha

    April 22, 2014 1 Photo

  • Kness photo Leader, wife run on in fight against cancer FORT BRAGG, N.C. - Fort Bragg Soldier Col. Lenny Kness, chief of staff, 1st Sustainment Command (Theater), is an avid runner. So, it was no surprise in October 2011 that he would stay the course, as planned many months before, and run the Army Ten M

    April 22, 2014 1 Photo

  • On Iowa program selects Clinton residents CLINTON -- Four Clinton residents recently were named On Iowa student leaders. Keaton Fuller, Jacinta Jargo, Kenya Lewis and Allyson Naeve were among 235 people selected to serve as welcomers to new first-year and transfer students at the University

    April 22, 2014

  • Middle School photo 2 Touring the unfinished Clinton MS (With Video)

    CLINTON -- Project manager Eric White and his construction group Estes are still half a year away from unveiling the new Clinton Middle School. Even though weather has set workers back by nearly three months, school officials were pleased with the bu

    April 22, 2014 4 Photos

  • Kings' DeCarlo has another big late hit CLINTON -- In a game that went back and forth, Clinton ended with the last laugh. Clinton (9-7) defeated Quad Cities 7-6 on Monday at Ashford University Field, thanks to an eighth inning that saw a hit batsmen and an RBI double to extend its winning

    April 22, 2014

  • Work still needed on legal services CLINTON -- During Tuesday's meeting, the Clinton City Council is expected to finalize its agreement with Cedar Rapids firm Lynch Dallas, officially filling Clinton's city attorney void that has lasted nearly five months. The firm's scope, spelled ou

    April 21, 2014

  • Choral group marks 10th anniversary CLINTON -- A Clinton choral group will celebrate its 10th anniversary this weekend. RiverChor will celebrate the anniversary at 2 p.m. Sunday at Zion Lutheran Church. The concert is free, but donations will be accepted. A reception will be held in th

    April 21, 2014

Clinton Herald Photos


Browse, buy and submit pictures with our photo site.

Facebook