I would like your opinion on what is a fair amount of time in and out for a visit. To wait to see your doctor and after you talk she goes to her office to process your information (enter it into her computer, write a referral and or RX), and she’s on her way to her next patient. — M.S.
ANSWER: You are absolutely right to be upset about the way you were treated. Your doctor was disrespectful. You could consider discussing why you are considering changing doctors, but I wouldn’t blame you for just switching.
In the United States and Canada, the average time a doctor spends with a patient is around 15 to 18 minutes, depending on what study you read. The average wait time to see the doctor is about 20 minutes. So your waiting longer than an hour and having three minutes with the doctor is inexcusable.
I have practiced primary care for more than 20 years, and I know that sometimes emergencies occur. Some patients require a long time, and that means longer waits or shorter visits for others. However, the way your doctor handles it is critical, and should include an apology, an explanation and a plan to get you the care you need and deserve.
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