The Clinton Herald, Clinton, Iowa

August 2, 2013

Gateway ImpACT Coalition offers free TIPS training


Herald Staff Report

CLINTON — The Gateway ImpACT Coalition will be offering its last free TIPS training for bars and restaurants.

 Beginning in October, the class will cost $20 per student. TIPS (Training for Intervention Procedures) is a  training program designed to prevent inebriation, drunken driving and underage drinking by enhancing the “people skills” of servers, sellers and consumers of alcohol. TIPS provides individuals with the knowledge and confidence they need to recognize potential alcohol-related problems and intervene to prevent alcohol-related tragedies.

TIPS lasts for five hours and is designed for servers at restaurants, bars, hotels or any other establishment where alcohol is consumed on the premises. Employees learn strategies for serving alcohol responsibly while providing the best possible customer service.

Why should you get your staff trained?

• Could reduce DRAM Shop premiums;

• Provides a quality training to all new employees;

• TIPS-certified staff are less likely to sell to underage people;

• Staff are more knowledgeable about state and local regulations;

• Fewer penalties for alcohol violations;

• Improved customer service and satisfaction; and

• Staff members are more comfortable when dealing with inebriated patrons.

Gateway ImpACT Coalition will be providing the TIPS Program to all bars and restaurants in Clinton. TIPS training will be offered on Wednesday Aug. 7, from 10 a.m. to 3 p.m. at the Clinton Community College Technology Center. Space is limited. Registrations are now being accepted.