The Clinton Herald, Clinton, Iowa

National News

November 7, 2013

Website's security prompts worries

(Continued)

Some of the strongest supporters of the health care law have expressed unease over security. “This is a paramount concern,” said Iowa Democratic Sen. Tom Harkin, chairman of the Senate Health, Education, Labor and Pensions Committee. “Consumers have to be absolutely certain that when they go on and they fill out that application ... no one can hack into that and steal their Social Security numbers or identity,” Harkin added, as Tavenner testified before his panel.

Thomas Dougall, a lawyer from Columbia, S.C., says he doesn’t trust the system anymore.

Dougall told the AP he buys his own insurance and went on HealthCare.gov last month out of curiosity to see if he could save money. Ultimately, he realized his current plan is cheaper.

He thought nothing more of it until he got home last Friday and played a message from North Carolina resident Justin Hadley, who said he received Dougall’s personal information after trying to log on with his own username. Dougall first thought Hadley was a scammer, but then Hadley emailed him screen shots.

Hadley said that once he got past the login screen last Thursday he received links to documents meant for Dougall, with his information. “I was shocked,” said Hadley, of Burlington, N.C. “After the initial shock wore off, I knew I needed to contact (Dougall) so he knew what was going on.”

Administration spokeswoman Julie Bataille said that as of Tuesday it’s the only report the government has gotten of that particular problem. “We put a fix in place to prevent it from happening in the future,” she said.

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