The Clinton Herald, Clinton, Iowa

March 21, 2013

Mercy CEO, staff members celebrate facility’s success with safety

Letter to the Editor

CLINTON — At Mercy Medical Center, we recognize the first week in March as one of the most important weeks of the year: Patient Safety Awareness Week, sponsored by the National Patient Safety Foundation. 

At Mercy, safety is the highest priority 365 days a year for every patient and every time. Yet this special week gives us a reason to think about our commitment to safety.

I am writing to recognize our safety accomplishments, acknowledge the work we must still do and pledge that we will not waver from our safety commitment. Every day, we take actions and make choices that make Mercy safe for our patients and residents.

As a community and as an organization, we have a lot to celebrate about our safety progress.  Much work has been done that has led to accomplishments such as:  

• Receiving the distinguished “Top Performer on Key Quality Measures” by The Joint Commission for the areas of heart attack, pneumonia and surgical care.  

• Earning an “A,” the highest mark for patient safety, from The Leapfrog Group.

• Receiving the Iowa Healthcare Collaborative Patient Safety Award for our commitment to patient safety for mothers and infants in our OB and Pediatrics unit.  

• Achieving the gold standard in laboratory accreditation from the College of American Pathologist (CAP).

• Achieving successful outcomes on collaboratives such as sepsis, falls prevention, catheter —associated urinary tract infections and many more, significantly improving the care provided at Mercy.

• Training leadership in “Just Culture” and introducing Mercy associates to understand and build a culture that provides the safest environment for patients, associates and physicians.

•Implementing Visencia, the early notification of a patient’s deteriorating health, which improved the use of rapid response teams and reduced the number of critical code calls.     

•  Establishing one of the first communication boards for real-time, concurrent review of patient indicators for the best and safest care for our patients.

• Achieving 99.3 percent compliance from all Mercy – Clinton associates for influenza vaccinations.   

• Earning recognition — for the seventh straight year — by HomeCare Elite™ for placing in the Top 25 percent of home care agencies nationwide.  

• Implementing tele-health technologies, such as the stroke robot and tele-psych, to enhance the quality and safety of care by providing access to medical specialists.

And because our mission calls us to provide the best and safest care, we continually challenge ourselves to make the list of successes even longer.  

Safety is important for all of us. Not only during this important week, but throughout the year, we are mindful of building a culture of safety for every patient, every time as we fulfill our mission. 

Sean J. Williams,

President and CEO, Mercy Medical Center —Clinton