The Clinton Herald, Clinton, Iowa

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November 22, 2013

Department undergoes changes

(Continued)

With this change and the decreased pay for Harmon, the move is estimated to save approximately $40,000 in wages and $30,000 in benefits.

“We’re down one position and not adding to the fire department,” Kinser said. “We were needing to move forward with changes.”

Kinser and Brown referenced cross-training as being one of the biggest contributors to better customer service.

“One of the objectives of the temporary reorganization was to make sure a customer was never told that a question could not be answered or an inspection could not occur because someone was out of town for an extended period of time,” Kinser wrote in a memo to council members. “The process of cross-training and sharing responsibility as a team has already started and is moving forward in a positive way …”

Another part of the structural alteration includes a name change, something Brown feels is necessary to eliminate bad feelings toward the department. But the new name didn’t conjure up positive feelings from committee members. Kinser’s recommendation of Inspections, Compliance and Enforcement, or ICE, is up for debate after Ward 3 Councilwoman Bev Hermann pointed out the similarity to the U.S. Immigration and Customs Enforcement moniker.

“We need to be careful with what acronyms we use,” Hermann said.

The name, along with the other portions of the proposal, will be discussed during Tuesday’s committee of the whole meeting.

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