The Clinton Herald, Clinton, Iowa

Top News

January 16, 2013

Council mulls over staff additions

Monthly billing may lead to more staff in department

CLINTON — The city of Clinton is well on its way to monthly billing, but the convenience might require additional employees and a new position in the office responsible for those bills.

City Finance Director Jessica Kinser proposed during the Internal Operations Committee on Tuesday promoting a current employee of the utility billing department and adding two other permanent part-time employees in order to deal with the influx of bills and calls that will be generated by the switch from quarterly to monthly billing.  

“The thing we are just undetermined on is the logistics of what it means to go monthly,” Kinser said.

Kinser estimates her office will go from roughly 2,500 bills and payments each month to 10,000 once monthly billing goes live. This switch will likely occur in May.  

“We don’t know how busy it’s going to get,” Kinser said. “We know it’s going to get busy.”

The finance department has two revenue and utility billing accounting specialists and one accounting assistant in the utility billing area. Kinser proposed promoting a revenue and utility billing specialists to a position of utility billing coordinator. The second position would be a part-time accounts receivable specialist who would be in charge of pursuing delinquent payments and ensuring customers with a payment plan are following the terms of their agreement.

Kinser would like to add a part-time accounting assistant responsible for responding to inquiries at the front counter or over the phone and processing payments.  

Based off non-bargaining wages, the promotion and the two additional positions would carry a cost of $57,563 for wages and another $9,577 for IPERS, FICA and Medicare. Utility billing staff are funded by the water pollution control fund.

“The cost of doing business with these three people when you look at the millions that we’re carrying on the books, the risk is well worth it,” Rowland said.

“Some of these positions are customer service based. If you have a question on your bill and you call we don’t want to have to delay 24 or 48 hours before we can get back to you,” Kinser said.

The item was moved to the next Committee of the Whole meeting.

1
Text Only
Top News
  • Take a 'National Night Out'

    For one night every year, communities across the country celebrate National Night Out, a nationwide initiative to fight crime and promote safe communities.

    July 31, 2014

  • David Evers Evers' duck decoy hits auction block

    From just a block out of a basswood tree, David Evers creates award-winning pieces of artwork.

    July 31, 2014 1 Photo

  • The virtues of lying

    Two computational scientists set out recently to simulate the effects of lying in a virtual human population. Their results, published in the Proceedings of the Royal Society B, show that lying is essential for the growth of a cohesive social network.

    July 31, 2014

  • Screen Shot 2014-07-31 at 2.12.55 PM.png VIDEO: Five-year-old doesn't want her brother to grow up

    Sadie, an adorable 5-year-old from Phoenix, wants her brother to stay young forever, so much so that her emotional reaction to the thought of him getting older has drawn more than 10 million views on YouTube.

    July 31, 2014 1 Photo

  • Well affected by mercury spill is working again

    Mercury remains in one of Clinton’s Archer Daniels Midland wells, stemming from a November 2013 spill. But according to an independent study, threat levels are below Iowa Department of Natural Resources standards.
    The affected Well No. 4 returned to operation earlier this month.

    July 31, 2014

  • Blake Holovach Holovach converting back to a starting pitcher

    When Blake Holovach takes the mound tonight along the Mississippi River in Davenport, it’ll be in the first inning, which he wasn’t accustomed to in the past.

    July 31, 2014 1 Photo

  • Relay for Life: Stepping toward awareness

    Statistics reveal that cancer continues to remain the second most common cause of death in the United States, claiming one out of four deaths every day.

    July 31, 2014

  • Holly Youngquist Friends of the Library book sale is underway

    Friends of the Library Book Sale is open now. The sale is open to all until 8 p.m. today and on Friday, Aug. 1, from 9 a.m. to 8 p.m. Finally, Saturday, Aug. 2, is box day. From 9 a.m. to  3 p.m., books will sell at $3 per box.

    July 31, 2014 1 Photo

  • LETTER TO THE EDITOR: Cremation service helped pet owner in her time of need

    I wanted to share some positive news about a business located in Clinton that I’m guessing most residents aren’t aware even exists. It’s Northridge Pet Cremation on Main Avenue and for me they were recently a godsend.

    July 31, 2014

  • Darryl Hogue Fulton superintendent settles in to new position

    One month into the permanent River Bend School District superintendent job, Darryl Hogue has experienced the long hours, stress and the learning curve that comes with any new position.

    July 31, 2014 1 Photo

AP Video